Fuel tank service & dispensing equipment maintenance
OTS are specialists in fuel tank maintenance, serving as your one-stop shop for comprehensive solutions covering the entire lifecycle of your tanks.
End-to-end tank management: your ‘one-stop-shop’
OTS is your one-stop shop for all your tank-related needs, offering an end-to-end solution that ensures seamless management of your fuel tanks. From installation to maintenance, and from inspections to decommissioning, we handle every aspect of tank management with expertise and efficiency. With our comprehensive range of services including tank cleaning, fuel sampling & testing, fuel polishing, tank decommissioning and fuel uplift & disposal, we provide a holistic approach to tank management.
Our team of professionals is dedicated to delivering reliable, cost-effective, and environmentally responsible solutions, making OTS the trusted partner for all your tank requirements. With OTS, you can have peace of mind knowing that your fuel tanks are in expert hands throughout their lifecycle.
Find out about OTS’ service & maintenance capabilities
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Service Inspections
Explore our comprehensive Service Inspections designed to ensure your fuel storage systems meet all necessary regulations, including The Control of Pollution (Oil Storage) (England) Regulations 2001. Discover the peace of mind our detailed inspections and expert guidance provide.
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Non-Destructive Testing
OTS offers expert Non-Destructive Testing (NDT) for fuel storage and distribution systems. Ensure the safety and efficiency of your storage tanks with our comprehensive NDT inspections. Schedule your service today.
Planned Preventative Maintenance
Regular maintenance of fuel storage and distribution systems is essential to ensure that they operate efficiently and without interruption. Our Service Inspections are designed to suit the specific needs of each site, and we offer annual, bi-annual, quarterly, or bi-monthly inspections depending on the requirements.
The inspection checks fall into several categories: General, Fuel Management System, Gauges & Alarms, Pumps & Dispensers, Electrical, Environmental, Non-Destructive Testing (NDT), and Fuel Sampling & Testing.
Planned Preventative Maintenance
Addressing issues identified during a Service Inspection is essential to minimise unscheduled downtime and reactive callouts. Our remedial work services include tank cleaning, replacement of gauges, probes, and alarms to ensure optimal functionality of your fuel storage and distribution system. In cases where issues are more complex, such as product change (uplift) for ex-gasoil tanks or new tank installation projects, we will refer clients to our Design & Installation team.
Reactive Call Outs
When it comes to fuel storage and dispensing equipment, even the slightest fault can lead to significant losses in time and money. Whether a client is in an existing service contract or not, we provide quick and efficient support to rectify any issues that may arise.
At OTS Group, we believe that reactive callouts are an opportunity to not only fix the problem but also to review the entire set up and discuss preventive measures with the Transport and Maintenance Managers on-site. This helps to minimise future faults, and as Emma Tilley, our Service and Logistics Manager, notes, "prevention is always better than a cure."
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Transport & Maintenance Managers often call us seeking repairs such as nozzle or hose replacements, or when gauges, probes or Fuel Management Systems malfunction. We understand the importance of getting things right the first time and our First-Time Fix objective reflects this. In fact, we are proud to report that we achieve a 95% success rate in fixing issues in a single callout.
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Our Service and Logistics Manager plays a crucial role in ensuring this success. They take detailed information over the phone about the fault and equip our service engineers with the parts that are likely to be required. If there are parts we don't have in stock, we are committed to doing "whatever it takes" to get them as quickly as possible, so we can get the job done on the first site visit. This approach not only minimises downtime but also avoids the need for diagnostic-only callouts, which can be frustrating for clients.
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Meet our team of highly skilled and dedicated Service Engineers who are committed to providing exceptional service to our clients. Our team lives by the motto "Whatever it takes" and they work tirelessly to ensure that we deliver on our promise to provide reliable and efficient service to our clients.
At OTS, we take a people-first approach to tank service and maintenance. We are proud to be "small enough to care, big enough to cope" and our team is always ready to go above and beyond to meet the unique needs of each of our clients.
For more information on our commitment to putting people first and keeping fuel storage and distribution systems running smoothly, please check out our article, "Service Contracts: Prioritising People to Keep Fuel Storage and Distribution Systems Running".
Make sure that your liquid storage solutions are compliant & efficient
Our goal is to provide reliable, efficient and cost-effective solutions to ensure uninterrupted and safe fuel storage and distribution operations for our clients.